This article will cover any information surround the launch of the Sawgrass Network.
What are the launch dates?
Go Expression is scheduled to launch on the 14th May 2020 and Go Exchange will follow shortly after on the 15th June 2020.
What will be supported at launch?
At launch, the Sawgrass Network will support the SG400, SG800, SG500, SG1000, and VJ628. These are the only planned sublimation printers to be supported by the Network at this time. Ink sets such as Easysubli and Chromablast will be added in the near future. Eventually additional printers will be added that support additional decorating technologies.
Will every country be supported?
The Sawgrass Network is intended to be a global solution, but it will grow in reach after the launch. While all locations are technically supported at launch, not everywhere will have competitive shipping rates yet to make the solution feasible. Areas such as the US, UK, EU, Australia, and New Zealand will be fully supported at launch with competitive shipping rates, while Sawgrass will continue expanding this reach to include other areas of the world and countries.
Can a GOExpression customer do their own fulfillment?
This is currently not an option. Our Order Management System will choose the closest Fulfiller located at the buyer. Sawgrass is looking into supporting this feature in the future.
Is there a monthly or annual fee to use the GOExpression or GOExchange?
The Sawgrass Network is a free to join community with no annual fees.
How will the Etsy and Amazon store integrations work?
Sawgrass is currently in works developing these solutions and will update our userbase regularly.